Marketing Development Representatives (MDRs) are crucial team members who identify and connect with inbound prospective customers on the impact ServiceTitan can bring to their business. A successful MDR drives the initial sales process by qualifying leads, conducting detailed discovery, and setting up the Account Executive for success
Career Foundation: You will be given extensive coaching and development from managers, enablement coaches, and various teams to ensure you are set up for a successful, long‑term career in Sales
Culture of Excellence: Join a team motivated to be the best every day by continuously applying feedback and best practices
Direct Impact: You lead the charge in transforming an industry and shaping your future career by being the initial voice of ServiceTitan
Your primary focus is building a robust sales pipeline and converting marketing-generated opportunities into qualified meetings
Pipeline Generation: Build a strong pipeline of prospective customers by sourcing potential leads and converting inbound opportunities efficiently
Strategic Engagement: Implement creative ways to engage and build rapport to maintain and progress your book of prospects
Meeting Conversion: Successfully book product demonstrations between ServiceTitan and potential customers by collaborating with Account Executives to secure the partnership
Value Communication: Clearly articulate the product’s value and areas of opportunity to prospects via phone and/or e‑mail
Goal Achievement: Achieve and exceed daily KPIs and monthly quota for qualified meetings and pipeline generation
Advantages Flexible time off
Fully paid individual medical, dental,



and vision coverage
Access to on‑demand services like Ginger, Headspace, One Medical, Galileo, Aaptiv, and more
Tax‑free savings via HSA, FSA, and Dependent Care FSA
401(k) match
Medical plan with up to $20,000 in fertility coverage
Up to 30 weeks of paid leave for birthing parents and up to 16 for non‑birthing parents
Adoption support including reimbursement of up to $20,000
Bereavement leave for loss of a pregnancy or loved one
Access to programs for new parents including Maven Maternity, Ready, Set, Food! Wellthy, SNOO Smart Sleeper, and more
Personal development programs
Being human isn’t about checking every box on a list. It’s about the experiences we have, people we meet, and the perspectives we share. So, if you have the skills but are hesitant to apply because of your background, apply anyway.
Ambition: You recognize every day is a new opportunity for you to be better than yesterday, demonstrating genuine self‑motivation.
We are looking for ambitious, adaptable team players ready to take the first critical step in a professional sales career.
Teamwork: A strong team player mentality demonstrated by effectively collaborating and being a positive influence on colleagues.
Communication: Exceptional verbal and written communication skills to effectively manage a high volume of daily phone and e‑mail contacts.
Coachability: An intense appetite to seek and, most importantly, adapt feedback that is given to drive continuous improvement.
Adaptability: The ability to be adaptable and think outside the box to proactively address potential roadblocks and/or issues.

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📌 Inbound Sales Development Representative (Ontario)
🏢 ServiceTitan
📍 Ontario