Lead the charge in Contact Center innovation as a Senior Software Engineer specializing in GenAI solutions from Toronto, using AWS, Python, and LLM technologies in a hybrid work setup.
This role demands expertise amidst evolving technologies while building large-scale systems for contact centers globally. With over 10 years of experience, you'll drive innovations that significantly improve client operations. Collaborate seamlessly with cross-functional teams to deliver cutting-edge solutions and articulate complex concepts clearly to a diverse audience.
Key Responsibilities:
• Design and execute cloud capabilities for contact centers
• Work with cross-functional teams on software delivery
• Maintain technical design artifacts and documentation




• Apply DevOps principles in your engineering practices
• Enhance operational efficiencies through innovative solutions
Requirements:
• Bachelor’s degree in Computer Science or equivalent
• 10+ years in multi-tier software system development
• Proficient in AWS and Python programming
• Experience with DevOps tools including Jenkins and Ansible
• Solid communication and analytical capabilities
Bring your extensive experience to drive the future of GenAI in contact centers with strategic solutions.
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📌 Senior Software Engineer in GenAI Solutions (Ontario)
🏢 Astra-North Infoteck Inc. ~ Conquering today’s challenges, achieving tomorrow’s vision!
📍 Ontario