Take charge as the Team Leader for Auto Claims, focusing on staff development and quality assurance in a hybrid work setting. Ideal for leaders passionate about mentoring and operational excellence.

In this pivotal role, you will oversee a team of Auto Claims Representatives, driving productivity and ensuring adherence to processes. Key responsibilities include delivering effective audits, offering performance coaching, and facilitating training opportunities for staff development. Your role will also involve managing the team's operating budget and assisting in the recruitment process for new team members.

Key Responsibilities:
• Lead and support Auto Claims Representatives on tasks
• Conduct audits and provide feedback for improvement




• Manage the annual operating budget effectively
• Foster development through performance evaluations
• Assist in hiring processes by interviewing candidates

Requirements:
• 3-5 years of Auto claims experience required
• 1-2 years of supervisory experience preferred
• Solid negotiation and analytical abilities
• Relevant university degree or CIP designation
• Customer-focused with excellent interpersonal skills

Enhance your leadership journey while leading a dedicated Auto Claims team towards success.
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📌 Lead Auto Claims Representatives Team (Ontario)
🏢 Definity
📍 Ontario