RBC in Toronto seeks a Customer Service Management qualified to serve as a central point of contact for DS/PH&N; IC front office operations, escalating issues and driving service quality improvements across Canadian Operations. The role involves researching inquiries, coordinating across centers, and advocating for SLA performance, while building strong relationships with service partners to ensure seamless client experience in a fast-paced environment.
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📌 Operations & Client Transactions Specialist (Winnipeg)
🏢 RBC
📍 Winnipeg