Join as an Expert in FGPP Payments, focusing on troubleshooting and resolving production issues with confidence. Deliver exceptional problem-solving skills to enhance operations. As the SME for FGPP, you will serve as the primary technical contact for clients, managing escalations and providing expert guidance on configurations and solutions.

Your role includes investigating complex issues, performing trace analyses, and collaborating effectively with various teams. Leadership in customer calls will also be key, ensuring timely communication and resolution of issues. Key Responsibilities:
Resolve critical production issues through troubleshooting
Escalate complex matters to appropriate teams
Analyze traces and provide immediate workarounds
Review and enhance payment processing accuracy
Support QA/L2 in testing and implementing fixes Requirements:
Advanced FGPP issue analysis and troubleshooting skills
Solid customer-facing and escalation management experience
Hands-on FGPP configuration expertise
Ability to analyze issues using GUI and DB tools
Comprehensive knowledge of payment processing flows Your expertise in FGPP payments will play a vital role in optimizing client solutions.

📌 Expert Fgpp Payments Troubleshooting Specialist Mississauga
🏢 CAP D+H Shared Services
📍 Mississauga