Embark on an 8-month Co-op at Definity’s Sonnet Digital Contact Center. Immerse yourself in delivering top-notch customer service and learn about digital operations in personal insurance.

This role is an excellent opportunity for university students or recent graduates seeking practical experience in a up-to-date insurance setting. You will manage inquiries, handle policy transactions, and work with digital tools to streamline processes. Your contributions will be integral to supporting team initiatives and achieving strategic objectives.

Key Responsibilities:
• Address inquiries through digital communication
• Support processing of policy-related requests
• Manage cases using Guidewire
• Conduct basic underwriting reviews
• Collaborate to improve operational efficiency

Requirements:
• Currently pursuing a relevant degree
• Basic understanding of insurance concepts
• Solid technical skills and a team-oriented approach
• Excellent written and verbal communication
• Effective time-management and organizational skills

Become a vital part of Definity’s mission to innovate in the insurance sector and build a rewarding career.
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📌 Definity Digital Contact Center Co Op Ontario
🏢 Sonnet Insurance
📍 Ontario