Job PurposeReporting to the Pharmacy Manager and working collaboratively with pharmacists, technicians and assistants, the primary focus of the Pharmacy Clerk is to maintain prescription pick up and drop off areas in order to provide prompt and accurate processing of the customer / patient’s order. Provide clerical support to other pharmacy staff to ensure timely and courteous customer / patient service.Principal ResponsibilitiesCustomer ServiceMaintain a neat and organized customer service and pharmacy checkout areaAccurately scan or enter product dataAccurately account for cash, coupon and credit receipts, lottery and Be WellAsk for customer’s Be Well card during each transactionAnswer enquiries regarding location of product, rain checks, refunds, promotions and Be WellAnswer phone calls to provide information to the customers and direct to the appropriate staff member if applicableMerchandisingComplete merchandising tasks as directed and maintain effective flow of merchandise from stock room to assigned selling areaMerchandise and maintain designated areas (i.E. shelf allocations, face up, singing, tagging etc)Maintain standards of housekeepingAdvise appropriate person about stock outs/shortagesPerform stock counts and order for designated areasAttend training course as deemed necessary or beneficialLoss PreventionEnsure loss prevention systems and procedures are performed according to guidelinesControl cash, lottery,



and stamp inventory in accordance with prescribed cash handling policies and proceduresMaintain proper security of cash and merchandiseComply with all health and safety regulationsGeneralEnsure the standards of housekeeping and image are maintainedPresent proper image to the public (appearance, uniform, name badge)Perform other duties as assigned to support Rexall Pharmacy Group Ltd.Knowledge, Skills & ExperiencePost Secondary education requiredFamiliarity with computer and register skillsWell organized, detail oriented and ability to record keepGood communication skills both written and verbalAbility to work independently but also to function as a part of a teamContext and EnvironmentMust be able to perform in a fast‑paced and changing environment that requires a balance of teamwork and meeting store and customer expectations. Focus is on customer needs and procedural accordance. Providing assistance to the Pharmacy team to ensure that the needs or issues of the customers are met and resolved in a timely and professional manner. Must be able to work flexible shifts which may include nights and weekends. This job requires a high degree of accuracy and confidentiality. Customer satisfaction must be high ensuring that customer order processes are efficient and meeting company standards. Ability to lift 50lbs and act as the frontline company representative to ensure the vision created by management is carried out in relation to the specific job.Internal CommunicationsDirect contact with Pharmacy Manager, Pharmacists and all Pharmacy Team MembersFront Store Manager, Assistant Front Store Manager, and all Front Store StaffExternal CommunicationsCustomers#J-18808-Ljbffr

📌 Customer Service Focused Pharmacy Clerk (Varennes)
🏢 Rexall Pharmacy Group
📍 Varennes