Drive customer satisfaction as a Customer Service Coordinator at KWE. Address key inquiries, coordinate shipments, and maintain relationships in a supportive hybrid work format.

As part of KWE's Air Export Operations team, you'll be integral in delivering top-tier service to both customers and vendors. This role involves managing key account inquiries, ensuring accurate documentation, and solving service-related issues. You’ll also support the sales team while organizing shipment monitoring and project coordination to enhance operational efficiency.

Key Responsibilities:
• Manage inquiries and resolve complaints for key accounts
• Track shipments and coordinate special projects
• Maintain robust business relationships with clients




• Ensure accurate documentation processing for air exports
• Submit reports as per management requests

Requirements:
• Two-year college or equivalent training desirable
• 2-4 years of relevant experience preferred
• Strong analytical and communication skills essential
• Proficient in electronic tools and documentation
• Ability to present effectively to various audiences

Contribute your customer service skills to KWE and play a crucial role in our operational success.
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📌 Customer Service Coordinator Role at KWE (British Columbia)
🏢 KINTETSU WORLD EXPRESS
📍 British Columbia