Line of Business: Operational Non-Financial Risk

Contract Duration: 6 months

Extension / FTE Potential: yes

Work Arrangement

Location: Toronto

Work Model: Hybrid (3 days onsite; flexibility provided)

Key Responsibilities
Change Management & Execution

Support end-to-end change management activities from initiation through implementation and sustainment.

Apply change management methodologies and general management practices across initiatives of varying size and complexity.

Analyze the scope and impact of change across people, processes, technology, financials, and risk dimensions.

Monitor change adoption and effectiveness, addressing issues as they arise.

Stakeholder Engagement & Advisory

Act as a trusted advisor to assigned business groups.

Engage leaders and stakeholders to build understanding, alignment, and commitment to change initiatives.

Collaborate with internal and external partners to ensure consistent messaging and alignment.

Identify resistance and develop mitigation plans through targeted communications and training.

Analysis & Problem Solving

Break down complex business problems and analyze data to provide insights and recommendations.

Identify emerging issues and trends to support informed decision-making.





Exercise sound judgment to diagnose and resolve non-routine issues within established guidelines.

Communication & Enablement

Develop and execute change communications plans, including audience analysis, key messaging, channel selection, and timing.

Provide guidance to business partners on change implementation strategies tailored to the complexity of the change workplace.

Qualifications

1–2 years of relevant experience in change management

Ability to lead meetings and facilitate discussions

Experience using Microsoft Office Suite

Knowledge of business analysis and project delivery practices across the project lifecycle

Exposure to or knowledge of risk management concepts

Prior experience within a financial institution (Top 5 bank preferred)

Strong foundational knowledge gained through post-secondary education and relevant business experience

Core Skills

Collaboration and teamwork

Analytical thinking and problem-solving

Influencing and negotiation skills

Education

Post-secondary degree

Interview Process

One interview with the Hiring Manager and Lead

45-minute virtual interview via Microsoft Teams

Situational and behavioral-based questions

#J-18808-Ljbffr

📌 Junior Change Coordinator (Ontario)
🏢 Swoon
📍 Ontario