The Ricoh Graphic Communications (RGC) Production Solutions Consultant/ Production Solutions Sales Specialist is responsible for driving sales activity focused on Ricoh's production print, software and services portfolio in all applicable markets. Working with the designated sales teams, you will be responsible for developing and managing relationships with customers and partners to drive hardware and software sales within your region. As the subject matter expert, your core focus is on helping customers by understanding their pain points and building a customized solution to help them achieve their objectives. Success will be measured on the sales growth within their territory and the ability to ultimately meet or exceed their assigned sales targets.

Duties and Responsibilities

Responsible for achieving assigned sales targets through field activity in all applicable business channels for the RGC portfolio

Work with all levels of the sales management and sales representatives to prospect new account opportunities and provide levels of service to maintain existing ones

Provide regular updates to sales forecast and funnel management through Ricoh's CRM solution

Effectively demonstrate Ricoh's core RGC offerings to customers at all levels as needed

Support in-field sales representatives with training and coaching on an ongoing basis. Training would be focused on (but not limited to) prospecting and opportunity identification for the commercial print business





Coordinate recent RGC product launches and training for your assigned core sales teams as required

Responsible for implementing marketing and program support as required

Work closely with Ricoh's RGC Marketing team to give insight and feedback on effective communication with the RGC prospective client

Participate in a program of self-development with the objective of achieving "expert" status on Ricoh's hardware, software and associated services

Various degrees of travel will be required in order to reach customers and sales reps in other regions

Other duties as assigned by manager

Qualifications (Education, Experience and Certification)

Post-Secondary Education in a business-related discipline

A minimum of relevant/related experience of 5+ years sales experience in a B2B environment

Exceptional interpersonal and relationship management skills

Commercial print or graphics art industry experience is an asset

Knowledge & Skills

Strong verbal and written communication skills a must

Technical understanding and an analytical approach to things

Ability to work in a fast-paced setting with minimal supervision

Goal-oriented individual with robust time management skills

Team player able to work with others

Customer-service focused

Other Requirements

Requires a valid driver’s license and reliable transportation (and auto insurance coverage per Ricoh's policy)

Some travel within Canada will be required

Salary: Base of $65,000 - $75,000 plus commissions

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📌 Solutions Consultant, Production Printers (Ontario)
🏢 Ricoh Canada
📍 Ontario