Lead branch operations as a Strategic Operations Senior Manager. Supervise performance, implement strategic objectives, and ensure compliance while focusing on client engagement and sales growth.

This role emphasizes solid operational leadership within assigned branches, requiring periodic travel for onsite evaluations. You will guide teams in aligning with business goals by employing effective strategies, ensuring exceptional customer experiences while maintaining compliance and operational excellence.

Key Responsibilities:
• Assess and enhance operational performance across branches
• Plan and execute strategic initiatives with senior leadership
• Conduct regular evaluations of branch compliance and safety
• Optimize resource management and budgetary processes




• Promote Lean and Six Sigma practices for efficiency

Requirements:
• More than 6 years in managerial roles within retail or services
• Proven experience leading teams and driving sales
• Strong proficiency in budget management and reporting
• Excellent communication skills, with bilingualism as an asset
• Analytical skills for identifying and resolving issues

Your leadership will be pivotal in driving branch compliance and ensuring operational excellence to achieve target outcomes actively.
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📌 Strategic Operations Senior Manager (Quebec City)
🏢 PGW New Branding
📍 Quebec City