About The Ottawa Hospital The Ottawa Hospital (TOH) is one of Canada's largest learning and research multi-campus hospitals. With more than 1,400 beds and approximately 17,000 staff, physicians, residents and volunteers, we deliver specialized care to the Eastern Ontario, Western Quebec and Eastern Nunavut regions.

At The Ottawa

Hospital, we don't just serve our community, we belong to the community. That insight is at the heart of our ambitious plan to reshape the future of healthcare for our community.

From the compassion of our people to the relentless pursuit of new discoveries, The Ottawa Hospital never stops seeking innovative solutions to the most complex health care challenges while continually engaging with the community to support our vision to provide each patient with the kind of care and compassion we would want for our loved ones.

Working together with its research institute, the University of Ottawa, and other partners, the hospital is continually gaining national and international recognition for high-quality patient care, teaching and research, while striving to meet the needs of the culturally diverse community we serve.

Position Information The Pharmacy Technician Supervisor (PTS) is a registered Pharmacy Technician who practices within their scope of practice with a commitment to putting people first, quality, and medication safety.

The PTS collaborates with the Pharmacy Professional Leader and interdisciplinary healthcare teams to provide leadership to UOHI pharmacy technicians. The role is accountable for the operational leadership and coordination of pharmacy technician medication distribution systems complying with federal and provincial legislation, regulatory standards, accreditation requirements, best practices, professional standards, and hospital policies and consideration of service level agreements/applicable contracts.

Key responsibilities include providing day-to-day operational leadership and supervision of the pharmacy technician team; supporting workforce planning, scheduling, performance management, and professional development; contributing to medication stewardship, pharmacy informatics initiatives, quality improvement, and resource management under the direction of the Clinical Pharmacy Manager.

What You Will Bring

- 2-year Community College diploma from a Canadian Council for Accreditation of Pharmacy Programs (CCAPP) accredited pharmacy technician program, or international equivalent;
- Current unrestricted Part A Pharmacy Technician registration with the Ontario College of Pharmacists;
- Five years of experience as a pharmacy technician,



including three years of hospital pharmacy technician experience;
- Knowledge of change management, adult education principles and/or learning theory;
- Knowledge of pharmacy information systems, electronic health records, office software, and database applications;
- Knowledge of collective agreements, governance principles, and committee structures and Interrelatedness;
- In depth knowledge of hospital practice, medication distribution systems, and safe medication practices;
- Expert knowledge in pharmacy technician clinical practice, and knowledge of other health care disciplines and their role in patient care;
- Knowledge of current legislation affecting pharmacy technicians and other health professionals;
- In depth knowledge of the regulatory framework for pharmacists and pharmacy technicians in Ontario considering NAPRA Standards and OCP Regulations and Standards;
- Proven ability to work effectively with all members of a health care team;
- Ability to build relationships with key stakeholders, including ability to lead, facilitate change and willingness to participate in work related initiatives;
- Superior conflict management, project management, and problem-solving skills;
- Excellent organizational, interpersonal, coaching, negotiation, and decision-making skills;
- Strong leadership skills to support and provide directions to staff in a highly stressful and rapidly changing environment;
- Ability to deal with difficult situations and crises;
- Superior oral/written communication, and ability to interact with large groups, including presentation preparation and delivery to hospital executives;
- Ability to maintain confidentiality and handle sensitive information appropriately;
- Seeks innovative and creative solutions to challenges, thinks ahead, uses logic to anticipate steps and outcomes, recognizes patterns, and encourages this same openness and adaptability in others;
- Ability to maintain a high level of concentration in a busy working environment;
- Excellent financial management skills and ability to maintain a budget.

You will stand out with:

- Hospital pharmacy technician leadership experience;
- Managing/leading multiple direct reports in a unionized health care setting;
- National/provincial pharmacy regulatory experience;




- Knowledge of Accreditation Canada standards.

What You Can Expect From Us The Ottawa Hospital is committed to providing a healthy, safe, and inclusive work workplace for everyone. We are driven by our purpose to provide each patient with the world-class care, exceptional service and compassion we would want for our loved ones. We offer an attractive and equitable compensation package including a comprehensive benefits package, a Defined Benefit Pension (DBP) plan, and insurance protection. We also offer discounts from choice providers on a variety of products and services.

The Ottawa Hospital provides various Health and Wellness resources as well as opportunities for personal and professional development opportunities from our in-house Learning and Leadership Development team to help align your goals with your career objectives.

Interested? Apply today! If you are passionate about what you do, motivated by improving the health of the community, excited by leading-edge medical technology, and as committed to excellence, quality and patient safety as we are, we would like to hear from you. Please submit an on-line application for the position you are interested in. We thank all those who apply but only those selected for further consideration will be contacted.

The Ottawa Hospital is an equal opportunity employer and is committed to providing an inclusive work environment. Candidates are encouraged to request accommodations throughout all stages of the recruitment process. These accommodation requests will be kept confidential. To request an accommodation or if you have any questions regarding accessibility, please contact [email protected].

Interested? Apply today! Please submit your online application by 11:59 p.m. EST the day the job posting closes. It is mandatory that you provide a thoroughly completed application with all the necessary information to help us determine whether you meet the qualifications as outlined on the job posting. Failure to do so will result in being screened out of the competition. Thank you for your cooperation and assistance.

All TOH staff are accountable for providing quality and safe care to patients. The Ottawa Hospital is an equal opportunity employer and is committed to providing an inclusive work environment. Candidates are encouraged to request accommodations throughout all stages of the recruitment process. These accommodation requests will be kept confidential. To request an accommodation or if you have any questions regarding accessibility, please contact [email protected].

📌 Supervisor 2, Pharmacy - Heart Institute (Ottawa)
🏢 The Ottawa Hospital
📍 Ottawa