Elevate your career with RSM as a Senior Microsoft Dynamics 365 Customer Engagement Consultant. This role focuses on supporting a dynamic client base through creative D365 implementation strategies.As part of RSM's Microsoft Dynamics 365 CE team, you will play an integral role in gathering requirements and creating design documentation. Your initiative will help foster relationships with clients, ensuring they receive top-notch service. Collaboration is key, as you will engage not just with clients, but also team members and vendors throughout the project lifecycle.Key Responsibilities:Lead requirements gathering sessions with clientsCreate detailed design documentation for D365 CEActively participate in system development and implementationServe as the primary contact for client inquiriesCollaborate using Agile and Microsoft SureStep methodologiesRequirements:3+ years of experience with Microsoft Dynamics 365 CEBachelor's Degree in IT, MIS, or related fieldsMicrosoft Dynamics 365 CRM certification preferredFamiliarity with Scribe and SQL Server Reporting ServicesExperience in Field Service deliveryShape the future of client engagement at RSM with your technical expertise and commitment.#J-18808-Ljbffr

📌 Senior Microsoft Dynamics 365 Consultant (Toronto)
🏢 RSM
📍 Toronto