Elevate your technical career as a Desktop Engineer III with emergiTEL in Montreal, QC. This contract role offers the chance to provide advanced technical support and enhance customer service skills. As a Desktop Engineer III at emergiTEL, you will deliver Level 2 and Level 3 support for desktops, laptops, and peripherals.

Your primary focus will include troubleshooting Windows 10, Microsoft 365, and Azure Portal issues, along with managing VIP support. Solid communication and problem-solving capabilities are crucial for success in this role. Key Responsibilities:
Provide Level 2 and Level 3 technical support
Troubleshoot Windows 10 and Microsoft Office applications
Administer and support Azure Portal and Active Directory
Offer VIP “White Glove” support and executive communication
Support WebEx conferencing and audio/video setups Requirements:
Minimum 4 years of relevant experience preferred
Proficient in Windows and Microsoft Office
Solid analytical and communication skills
A+ certification is recommended
ITIL and Microsoft certifications preferred Utilize your expertise in technical support and enhance user experiences in this critical Desktop Engineer role.

📌 Desktop Engineer Iii Contract Position Montreal
🏢 Emergitel
📍 Montreal