Join CIBC as a Technical Support Specialist, providing client-focused solutions in Business Banking. Engage with clients, resolve issues, and deliver high-quality service every day. As a key member of CIBC's Business Contact Centre, you'll be accountable for delivering exceptional service to Business Banking clientele.

Your role revolves around responding to account inquiries and initiating transactions, ensuring compliance with internal controls. You'll also identify areas for service improvement to enhance the client experience. Key Responsibilities:
Manage client account inquiries effectively and professionally
Initiate basic transactions per client requests
Ensure adherence to documentation and compliance procedures
Liaise with internal partners for fund tracing
Perform monthly account reconciliations and operational tasks Requirements:
Experience in Business Banking or client service roles
Solid problem-solving and communication skills
Fluency in English and French
Ability to work effectively in a team workplace
Keen attention to detail and compliance Bring your passion for client service and problem-solving to CIBC, where you’ll make a meaningful difference.

📌 Client Focused Technical Support Specialist Toronto
🏢 Socket.dev
📍 Toronto