Friendly Fast Foods Inc. is seeking a Multi-Unit Restaurant Operation Manager in Vernon, British Columbia, to start immediately.

Location: Vernon, BC (2739 30th Street, Vernon, BC V1T 5C6) with travel to 100 Mile House, Williams Lake, Vanderhoof, Burns Lake, Smithers, Terrace and Kitimat.

Base Salary: $54,000 to $76,128 annually, depending on experience.

Company Cell Phone

Company Vehicle

Company Laptop

Extensive Group Medical/Dental (single/family) including Pharmaceuticals, Hospital Care, Paramedical, Medical Equipment, Travel, Visioncare, Basic and Optional Life, AD&D;

Disability Benefits

Optional Group RRSP

Education: Secondary School Certificate or equivalent.

Experience: 5 years in the food industry; management experience and coaching skills are key.

Role
The Restaurant Operation Manager is responsible for all aspects of restaurant operations, ensuring quality, adherence to A&W; standards, regulatory compliance, team development, and business profitability.

Responsibilities
Operations

Balance key goals – high quality, speed of service, and cost control.

Maintain A&W; standards and conduct performance reporting.

Ensure equipment and facilities are in good condition and plan maintenance.

Apply climate goals daily.

Human Resources

Train, develop, and address poor performance.

Ensure a safe and motivating work environment.

Document critical incidents and report them appropriately.

Ensure monthly Health and Safety meetings are completed and corrective actions taken.





Enforce HR policies.

Manage inventory control and cash & food cost management principles.

Maintain profitability by managing costs.

Customers

Maintain cleanliness standards and protected food handling practices.

Deliver high level of service through efficient preparation, stocking, and staffing.

Handle accidents or complaints with service recovery.

Ensure team appearance meets standards.

Qualifications

Strong interpersonal skills and proven leadership.

Demonstrated skill in running a profitable restaurant with high operating standards.

Expertise in all restaurant positions.

Complete knowledge of operating systems and standards.

High interest in developing others.

Ability to complete accounting and administrative aspects.

Valid Driver’s license.

Willingness to travel up to 20 days per month in all weather conditions.

Preferred Skills

Acceptable English language oral and written communication skills.

Competency in Windows 11 and MS365 for Business.

Ability to give presentations.

Ability to build and maintain positive relationships with colleagues and suppliers.

Physical Demands

Standing and walking for extended periods.

Some heavy lifting.

Posted: August 8, 2025

Seniority Level
Mid-Senior level

Employment Type
Full-time

Job Function
Information Technology

Industries
Wireless Services, Telecommunications, and Communications Equipment Manufacturing

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