Drive innovation in fare strategy as the TTC Manager of Fare Strategy and Innovation. This hybrid role encompasses policy development, partnership engagement, and fare modernization projects to enhance customer experience.
In this key role, reporting to the Head, Strategy and Foresight, you will lead fare policy development and implement modernization initiatives within TTC's fare systems. Collaborating with essential partners such as PRESTO and city agencies, you'll drive fare integration strategies and enhance service delivery. This role is pivotal in aligning fare practices with organizational goals and customer needs.
Key Responsibilities:
• Develop and implement TTC’s fare policies
• Recommend fare products and changes for annual budget
• Craft strategies for advanced payment methods and technologies




• Oversee fare modernization initiatives with external vendors
• Evaluate and assess fare programs for efficacy
Requirements:
• University degree in related fields such as Planning or Business
• Solid knowledge of customer experience and strategic methodologies
• Proven experience in stakeholder engagement and public consultations
• Effective project management and analytical capabilities
• Ability to influence and manage senior-level relationships
Bring your strategic vision and expertise to elevate TTC’s fare initiatives and improve customer satisfaction.
#J-18808-Ljbffr

📌 TTC Manager, Fare Strategy and Innovation (Toronto)
🏢 Toronto Transit Commission (TTC)
📍 Toronto