13 Aug
|
Socket.dev
|
Coquitlam
13 Aug
Socket.dev
Coquitlam
Elevate branch operations as a Branch Operations Specialist with Xylem, a leader in global water solutions. This role focuses on customer support, contract management, and productive logistics. As a key player in Xylem's operations, you will manage customer inquiries, facilitate technician scheduling, and resolve billing issues.
With a blend of two years of relevant experience and solid organizational skills, your expertise will help drive successful operations across the branch. Your collaboration with customers and team members is essential to ensuring seamless service delivery and maintaining equipment processes. Key Responsibilities:
Manage inbound calls and customer inquiries efficiently
Schedule technicians and deliveries for optimal operations
Process rental quotes and handle order placements
Document processes clearly for effective operations
Support technicians in work order completion and part retrieval Requirements:
High school diploma or equivalent with 2 years of experience
Proficiency in Microsoft Office and ERP systems
Robust communication skills for customer interactions
Ability to troubleshoot complex tasks
Understanding of general business operations Utilize your operational talents to enhance customer satisfaction and drive impactful service at Xylem.
📌 Branch Operations Specialist At Xylem Coquitlam
🏢 Socket.dev
📍 Coquitlam