Sales & Customer Service Coordinator

$25–$40/hour (base + commission)

Work Location: Hybrid remote in Fraser Valley, BC (can be located anywhere from Vancouver to Hope)

We’re looking for someone who is outstanding with people and confident turning calls into booked jobs.

This is not a cold-calling role - we generate a high volume of inbound leads daily (50+/day). Your job is to guide customers, build trust quickly, and confidently close the work. If you like being on the phone, staying organized, and earning more based on your performance, this role is a strong fit.

What You’ll Do
Answer inbound calls and convert inquiries into booked services
Guide customers through options and confidently recommend solutions
Follow up with leads and close pending jobs
Support scheduling and basic office/admin coordination
Keep notes organized and ensure smooth customer communication

Performance Focus
We aim for a 40% close rate on inbound leads
Success in this role comes from explicit communication, confidence, and consistency - not pressure tactics




You’ll have a steady pipeline (50+ calls/day) to work from

Pay & Earning Potential
Base hourly pay plus commission on booked jobs
Typical earnings: $4,000-$8,000+ per month
Higher earnings for strong closers
Larger jobs = higher commissions

What We’re Looking For
Robust communicator who is comfortable leading conversations
Confident asking for the sale and closing bookings
Organized and reliable - able to manage multiple calls and tasks
Comfortable being on the phone for a large portion of the day
Located in the Fraser Valley, BC

Ideal Background
Customer service, dispatch, or call center experience
Sales, booking, or appointment-setting experience
Experience in home services is a plus

What We Offer
High volume of inbound leads (no prospecting required)
Adaptable scheduling
Fully remote role
Clear systems and support to help you succeed
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