TekStaff's Client has a current vacancy for a Helpdesk / Technical Support

Must Haves

- Fluency in English /French
- 2-3 Years Customer Service Experience
- 2-3 years of browser troubleshooting practices
- Knowledge of computer software, such as configuration management software, desktop communications software, and operating system software.

Nice to Have

- Previous Help Desk or Contact Center experience

-Technical Help Desk Experience

Soft Skills

- Solid Verbal and written communication skills,
- problem solving skills,
- customer service
- empathy, finesse and interpersonal skills.

•High ability to work independently and manage one’s time.

Education

College/University in related field preferred but not required

TekStaff may use artificial intelligence (AI) tools as part of the applicant screening process. However, applications will also be reviewed by a member of our Recruitment team to ensure a fair and thorough assessment.

📌 Technical Support (French) (Scarborough)
🏢 Tekstaff IT Solutions
📍 Scarborough