13 Aug
|
Impression Recruitment
|
Halifax Regional Municipality
13 Aug
Impression Recruitment
Halifax Regional Municipality
Launch your technical support career as a Technical Support Engineer in Halifax. This role offers hands-on experience with workplace technology and a collaborative team environment. Our client, a growing technology solutions provider, seeks a motivated Technical Support Engineer to enhance their support team.
If you have an IT support background, customer service experience, or a recent technical qualification, this full-time, permanent position is a fantastic opportunity. You will receive comprehensive training to deepen your technical knowledge while providing excellent customer service. Key Responsibilities:
- Deliver first line technical support via phone, email, and remote tools
- Investigate and solve technical issues efficiently
- Log and maintain accurate records of support cases
- Communicate clearly with customers throughout the process
- Assist with system checks and preventative maintenance Requirements:
- Strong problem-solving skills and troubleshooting ability
- Confident communication skills for qualified customer support
- Valid experience with Microsoft Office applications
- Comfortable managing multiple priorities
- Willingness to learn new technologies Embark on a rewarding journey in technical support with a focus on innovation and continuous learning.
📌 Technical Support Engineer in Halifax (Halifax Regional Municipality)
🏢 Impression Recruitment
📍 Halifax Regional Municipality