Skinfluence Marketing is a specialized creative and digital marketing agency serving the medical aesthetics and plastic surgery industry. We don’t just “do marketing”—we partner with clinics, surgeons, and aesthetic brands across Canada and the United States to drive measurable growth through high-performance strategy, lead generation, and conversion-focused execution.

Our approach is rooted in results. From branding and content to paid media, SEO, and full-funnel strategy, every initiative is designed to generate qualified leads, improve conversion rates, and ultimately increase revenue for our clients.

With a growing portfolio of performance-driven practices, our team operates across account management, creative, content, paid advertising, and SEO—working in alignment to build scalable, data-backed marketing systems that perform.

As we continue to scale, we are looking for a high-performing Account Manager to play a key role in client success, campaign execution, and driving results across all accounts.

The Role
We are hiring an Account Manager to own client relationships, keep accounts moving forward, and ensure marketing initiatives are executed clearly, efficiently, and in line with each client’s goals.

This role sits at the intersection of client strategy and internal execution, requiring someone who can think strategically, communicate effectively, and manage multiple moving parts with precision. You will act as the primary point of contact for clients, while coordinating internal teams to deliver high-quality, on-time, and results-driven work.

This is a fast-paced, high-responsibility role ideal for someone who thrives in an agency environment and is passionate about client growth and performance.

Key Responsibilities
1. Client Management & Strategic Partnership

Serve as the primary point of contact for assigned clients

Build strong, trust‑based relationships and act as a strategic partner by understanding client goals, communicating recommendations clearly, and helping connect marketing activity to business outcomes.

Understand client business goals, including patient acquisition, booked consults, service‑line growth, brand visibility, and retention opportunities, and help align marketing efforts accordingly.

Lead regular client calls, performance reviews,



and strategic discussions by clearly communicating what is happening, why it matters, and what actions are being taken next.

Proactively identify opportunities to improve performance and drive growth, including campaign adjustments, content gaps, landing page needs, SEO opportunities, creative refreshes, and client experience improvements.

2. Project Management & Delivery

Own the coordination, tracking, and delivery oversight of client deliverables across all service lines.

Manage timelines, deadlines, and deliverables across Digital and Creative teams

Ensure all work is delivered on time, within scope, and at a high standard

Maintain clear communication between internal teams and clients

Identify and resolve bottlenecks before they impact delivery

3. Cross-Functional Team Coordination

Collaborate with content, creative, paid ads, and SEO teams

Ensure all teams are aligned on priorities, timelines, and expectations

Facilitate internal communication and project clarity

Track progress and ensure accountability across all deliverables

4. Performance Tracking & Optimization

Monitor campaign performance across paid ads, SEO, and content

Analyze KPIs and provide insights and recommendations to clients

Prepare and present performance reports and strategic updates

Ensure data-driven decision-making across all accounts

5. Client Onboarding & Experience

Lead onboarding for current clients by gathering required access, confirming goals, documenting key business insights, setting communication expectations, and ensuring a clear transition from sales to delivery.

Conduct discovery sessions and gather key business insights

Ensure a seamless transition from sales to delivery

Maintain a high standard of communication and client experience

6. Retention & Growth

Monitor client satisfaction and overall account health

Identify opportunities for upsells and expanded services





Support long‑term retention through consistent results and communication

Address client concerns quickly and professionally

7. Business Development Support

Support agency growth initiatives when needed, including assisting with proposals, client presentations, and identifying expansion opportunities within existing accounts.

Support founders with proposals, strategy, and client presentations

Contribute to overall agency growth initiatives

Success Metrics (This Role is Measured On)

Client satisfaction and retention

On‑time delivery of all projects

Campaign performance and KPI improvement

Clear communication across teams and clients

Ability to manage multiple accounts effectively

Required Experience

3–5+ years in an agency environment (account management or project management)

Experience managing multiple retainer‑based clients

Strong understanding of paid advertising, SEO, and performance metrics

Experience working with medical aesthetics clients is a robust asset

Required Skills

Exceptional communication (written and verbal)

Strong organizational and time‑management skills

Ability to manage multiple projects simultaneously

Strategic thinking with a performance‑driven mindset

Strong leadership and team coordination abilities

High attention to detail with an eye for creative execution

Ability to thrive in a fast‑paced, high‑performance environment

Who This Role is Not For

Someone early in their career without agency experience

Someone who prefers purely execution‑based work without client interaction

Someone who struggles with managing multiple priorities

Someone who avoids ownership or accountability

What Success Looks Like After 6 Months

Clients feel supported, informed, and confident in our work

Projects are delivered consistently on time and at a high standard

Internal teams operate with clarity and alignment

Campaigns are optimized based on data and performance insights

You are a trusted partner to both clients and the internal team

This role is a critical part of our growth and client success at Skinfluence Marketing. If you are driven, organized, and passionate about delivering exceptional results, we look forward to meeting you.

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📌 Account Manager (Marketing Agency) (Manitoba)
🏢 Skinfluence Marketing
📍 Manitoba