Work must be completed at the physical location. There is no option to work remotely.
Work setting
Urban area
Private sector
Responsibilities
Tasks
Answer written and oral inquiries
Address customers' complaints or concerns
Answer inquiries and provide information to customers
Arrange for refunds and credits
Explain the type and cost of services offered
Issue receipts and other forms
Maintain records and statistics
Obtain and examine all relevant information to assess client feedback, enquiries and complaints in the delivery of meaningful information and services.
Perform general office duties
Receive and log complaints
Receive payments
Answer clients' inquiries and provide information
Experience and specialization
Computer and technology knowledge
Database software
Internet
MS Excel
MS Outlook
MS Windows
MS Word
Additional information
Work conditions and physical capabilities
Attention to detail
Quick-paced environment
Work under pressure
Repetitive tasks
Personal suitability
Punctuality
Client focus
Efficient interpersonal skills
Excellent oral communication
Excellent written communication
Flexibility
Organized
Reliability
Team player
Dependability
Honesty
Advantages
Financial advantages
Bonus
Other benefits
Free parking available
📌 Outbound Customer Service Representative Contact Centre Winnipeg
🏢 Super Value Home Services
📍 Winnipeg
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