VOLUNTEER JOB DESCRIPTION – Glimpse of Hope

Position Title:

Volunteer Outreach Ambassador

Location:

Ottawa, ON

Commitment:

4–8 hours per week

Department:

Day Addiction Recovery Programme – Community Outreach Team

About Glimpse of Hope

Glimpse of Hope provides trauma‑informed, client‑centered addiction recovery support through our Day Addiction Recovery Programme. Volunteers help us extend our reach into the community, connecting individuals to life‑changing support.

Role Summary

Volunteers serve as non‑clinical outreach ambassadors , helping distribute materials, engage community members, support agency relationships, and promote access to recovery services.

Key Responsibilities
Conduct community outreach in assigned territories
Introduce Glimpse of Hope Foundation using trauma-informed scripts
Distribute brochures, referral cards, and posters
Engage shelters, clinics, and community centers
Support awareness events and workshops




Submit daily outreach logs and weekly reports
Maintain skilled boundaries and safety protocols
Uphold confidentiality and trauma‑informed communication standards

Qualifications
Strong communication and interpersonal skills
Comfortable engaging diverse community members
Reliable, punctual, and professional
Ability to work in pairs and follow safety guidelines
Compassionate, non‑judgmental approach
No clinical experience required

Training Provided
Trauma‑informed communication
Outreach skills
Safety protocols
Referral process
Role‑play scenarios
Facilitator‑led orientation

Perks
Make a meaningful impact in addiction recovery
Gain experience in community outreach
Receive ongoing training and supervision
Build qualified skills in communication and advocacy
Work with a supportive, mission‑driven team
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📌 Community Outreach & Referral Intern Ottawa
🏢 Glimpse of Hope International Foundation
📍 Ottawa