File No: MNU-26-12 Date Posted: August 11, 2026 Closing Date: Until Filled Vacancy date: September 8, 2026 – September 3, 2027 Hours of Work: 80 hours per pay period Wage: Hourly: $33.04 – $37.63 This posting is for an existing vacancy. Please submit a Cover Letter & Current Resume quoting file number to [email protected].

Position Summary The Supervisor, Community Supports, is responsible for managing the day-to-day operations of community services and supports. The Supervisor provides leadership, direction, and supervision to team members and ensures services comply with all legislative, regulatory, and accreditation requirements. Working collaboratively with staff, supported individuals, families, and community partners, the Supervisor ensures high-quality, person-centered services are delivered within defined resources and operational requirements.

All employees are responsible for promoting and implementing Ongwanada’s mission, vision, values, and service principles, and for fulfilling responsibilities in accordance with all applicable legislation, policies, and procedures.

Primary Duties And Responsibilities Leadership & Supervision Supervise and provide ongoing feedback, coaching, and direction to team members

Support recruitment, onboarding, orientation, and staff development initiatives

Monitor staff training and ensure completion of mandatory education requirements

Support employee relations matters and workplace investigations as required

Direct and coach staff in the implementation of crisis intervention strategies

Support students and placement learners Client Supports & Outcomes Manage client admissions and support planning processes

Ensure implementation and review of behavioural support plans and related documentation

Ensure appropriate client documentation is completed and maintained

Support communication with families, supported individuals, and community partners





Liaise with external agencies to coordinate and implement supports Resource Management Review financial and operational records for accuracy and compliance

Assist in monitoring budgets and expenditures

Identify and address discrepancies in accordance with policies and procedures

Support effective use of agency resources Operations Ensure work sites are appropriately resourced and maintained

Coordinate transportation needs and ensure vehicle maintenance requirements are completed

Ensure compliance with agency standards, policies, and applicable legislation

Complete CQI reports and departmental planning requirements

Participate in administrator-on-call rotation as required Host Family Services Coordinate recruitment and screening activities for Host Family providers

Support provider matching based on client goals, needs, and interests

Coordinate training, support, and ongoing engagement activities for Host Family providers

Conduct annual unannounced provider visits and address concerns as required Communication & Collaboration Communicate expectations, outcomes, and information effectively with staff and stakeholders

Participate in clinical and organizational meetings

Foster collaborative working relationships with internal and external partners Other Duties and responsibilities may change or vary based on operational requirements and/or as directed.

Skills Required Demonstrate effective interpersonal skills to direct, supervise, coach and lead the work of others.

Demonstrate effective verbal and written communication skills

Demonstrate effective documentation, organization, and administrative skills to manage resources, meet deadlines and other requirements.

Demonstrate competent technological skills, use of data, related software.





Demonstrate effective problem solving, facilitation and conflict resolution skills.

Demonstrate excellent ability to work collaboratively in a team environment. Education/Qualifications Required Diploma or degree in Human Services or Social Sciences, Developmental Services, Behavioural Science Technician, Mental Health or related Health/Human Services.

Current Crisis Intervention Training required (CPI, SMG, UMAB or related.)

Valid First Aid, CPR required.

Current certification in Pharmacology required.

Fluency in English/French verbal and written preferred.

Experience Required 2-4 years direct support qualified in developmental services.

Experience leading teams or team lead position an asset.

Effort Required

Physical effort required to perform crisis intervention techniques as required.

Day to day activities may involve sitting in meetings, at a computer for moderate periods of time.

Day to day activities may lead to minor stress.

Working Conditions Valid G license and access to reliable transportation.

Flexible work hours including evenings, holidays, and weekends may be required to accommodate operational requirements.

Travel to worksites is required.

Why Choose Us

Competitive wages that recognize the important work you do

Membership in HOOPP

Comprehensive benefits coverage

Professional development (including CPR, Non-Violent Crisis Intervention, and Defensive Driving)

Employee & Family Assistance Program (FSEAP) Accessibility, Equity, And Human Rights Ongwanada is committed to creating an inclusive and accessible workplace. Accommodation is available throughout the recruitment, selection, and employment process in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act (AODA). Applicants requiring accommodation are encouraged to contact Human Resources.

Disclosure: We do not use artificial intelligence to screen, assess, or make selection decisions in our recruitment process.

📌 Temporary Full Time Supervisor, Community Supports –-12 (Kingston)
🏢 Ongwanada
📍 Kingston