Full-time | Monday–Friday | B2B Furniture Sales

Location: 8310 Manitoba Street, Vancouver, BC V5X 3A5

Company: RATANA

Work Location: In person

About RATANA

RATANA is a leading designer and wholesaler of premium outdoor furniture, serving customers across North America.

We are looking for a motivated, organized, and relationship-driven Territory Sales Representative to manage and grow our retail accounts in Greater Vancouver, Vancouver Island, and other assigned areas of British Columbia.

In this role, you will work directly with independent furniture retailers, dealers, and chain-store buyers. You will build long-term customer relationships, present our furniture collections, identify sales opportunities, and manage your accounts from quotation through delivery and after-sales follow-up.

This position is ideal for someone who enjoys developing business relationships, takes ownership of their accounts, and can balance sales growth with attentive customer service.

Key Responsibilities

- Manage and grow relationships with existing retailers, dealers, and chain-store accounts
- Process sales orders and provide customer support
- Build strong connections with buyers and understand each customer’s market, product needs, and business opportunities
- Present new collections, product launches, pricing programs, and seasonal promotions
- Prepare quotations and follow up on product inquiries, samples, proposals, and sales opportunities
- Identify opportunities to increase sales within existing accounts and develop new retail customers
- Manage customer accounts from quotation through order completion, coordinating internally on pricing, availability, lead times, revisions,



and delivery
- Address customer concerns, provide after-sales follow-up, and maintain strong long-term relationships
- Maintain accurate customer information, quotations, order details, and sales activity records
- Work toward individual and department sales targets
- Participate in product training, sales meetings, trade shows, and customer visits as required

Qualifications

- Two or more years of B2B sales, account management, wholesale, or related experience preferred
- Experience in furniture, home décor, retail supply, or wholesale distribution is an asset
- Experience working with retailers, dealers, buyers, or chain-store accounts is highly valued
- Solid English communication skills, both verbal and written
- Cantonese or Mandarin is an asset
- Confident and professional when communicating with business customers
- Strong relationship-building, presentation, negotiation, and follow-up skills
- Proactive, results-oriented, and comfortable developing new business
- Highly organized and detail-oriented, with the ability to manage multiple accounts and priorities
- Comfortable preparing quotations, discussing pricing, and resolving customer concerns
- Proficient with Microsoft Outlook, Excel, Word, and PowerPoint
- Able to work independently while collaborating effectively with internal teams
- Willing to learn detailed information about furniture products, materials, fabrics, and finishes

Pay: $55,000.00-$65,000.00 per year

Benefits

- Casual dress
- Dental care
- Extended health care
- Life insurance
- Mileage reimbursement
- On-site parking

Willingness to travel:
- 75% (preferred)

Work Location: In person

📌 Territory Sales Representative – Retail Accounts (Vancouver)
🏢 Ratana
📍 Vancouver