The Institutional Sales & Service team supports clients across the Institutional and strategic relationship and distribution (SRD) channels throughout the full client lifecycle.

The group partners closely with Sales and Relationship Managers to deliver responsive, high-quality service that strengthens client relationships and supports long-term asset retention.

Team members work collaboratively across functions, delivering service excellence with efficiency in a fast-paced, client-facing environment.

Advantages - 4 days in office starting in October -Competitive pay -Excellent benefits -Nice working environment Responsibilities Core Responsibilities: Deliver consistent, high-quality service to institutional clients Respond to client inquiries and service requests promptly Resolve issues by partnering with internal teams Maintain strong, ongoing client relationships Support asset retention through effective servicing Operational and Coordination Responsibilities: Manage client deliverables and presentation materials Ensure timelines and deadlines are consistently met Coordinate requests for proposals (RFPs) and due diligence questionnaire (DDQs) Ensure responses are accurate and submitted on time Address account-releated issues through cross-functional coordination Strategic and Compliance Support Partner with Sales and Relationship Managers to support business goals Maintain accurate client records in customer relationship management systems Support compliance reviews and regulatory requirements Contribute to special projects and initiatives as needed Qualifications University degree or equivalent relevant financial services industry experience 5 years experience in the fund manager, bank, or securities industry is essential; prior knowledge of investment management processes from a servicing or operational perspective preferred Fluency in English - spoken and written, is essential,



French fluency is a plus Canadian Securities Course preferred Proficiency with MS Office Suite Soft Skills: A sales/marketing mindset with the ability to identify client needs and position solutions that address those needs Strong multi-tasker who can respond rapidly and effectively to requests, with adherence to established time frames and schedules; ability to organize and prioritize workflow to meet internal and external deadlines Strong written and verbal communication skills Ability to work independently and collaboratively High attention to detail and confidentiality Summary If you are interested in this position and think you would be a good find, please apply! We look forward to receiving your application.

Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada.

As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees.

In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada''s workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle.

We ask that all job applications please identify any accommodation requirements by sending an email to to ensure their ability to fully participate in the interview process.

📌 Institutional Sales and Service Associate (Toronto)
🏢 randstad canada
📍 Toronto