Lead exceptional guest services at Fairmont Chateau Lake Louise as a Bell Desk & Valet Supervisor. Drive personalized experiences while managing skilled staffing in beautiful Banff National Park.

This permanent role focuses on delivering luxury service to guests during their arrival and departure. You will supervise bell desk and valet operations, ensuring smooth transitions and high satisfaction. Approach guest concerns with empathy, manage team performance, and implement training needs for all staff to uphold Fairmont's standards.

Key Responsibilities:
• Ensure seamless arrival and departure processes for guests
• Coordinate shuttle schedules to key local areas
• Handle guest concerns with prompt resolutions




• Oversee accurate vehicle key logging and valet procedures
• Train and mentor colleagues, providing performance feedback

Requirements:
• Supervisory experience in a luxury hotel setting
• Proficient in Microsoft Office Suite, including Outlook
• Valid Class 4 driver's license with clean record
• Ability to drive both manual and automatic vehicles
• Solid communication skills for effective team collaboration

Become a leader at Fairmont, blending hospitality excellence with a love for nature in Banff.
#J-18808-Ljbffr

📌 Bell Desk & Valet Supervisor Role (Alberta)
🏢 FAIRMONT
📍 Alberta