B2B Sales Customer Expert I Advertised as: Digital Account Strategist or Inside Sales Representative Location: Toronto Office (Eglinton East or The Well, DT Toronto)- Hybrid Reports to: B2B Sales Supervisor Contract: Regular, Full-time Grade: College Diploma / Degree Travel Requirements: No For existing vacancy: Yes About Us TP is a worldwide leader in client experience management and contact center business process outsourcing.

With more than 500,000 employees, development of an productive and responsible hybrid organization,combining work-from-home and in office solutions, with around 50% of employees now working remotely.

We also provide services in 300 languages and dialects.

Ranked 11th in the world''s Top 25 Best Workplaces by Fortune Magazine, in partnership with Great Place to Work; Best Employer certification earned in 64 countries covering more than 97% of the total workforce.

Our Work Culture At TP, we remain true to our core values of integrity, respect, professionalism, innovation and commitment.

Autonomous - We encourage and trust your decision-making skills.

Progressive work setting- If you have skills to prove we have all ladders for you to grow Flexible - We believe in results Innovative - All ideas matter Inclusive - Everyone is Included and everyone wins About the job As a member of the TP team, you will be working on Inbound & outbound leads to acquire new advertisers for Google Ads.

You will become a digital consultant, advising them on their digital advertising strategy, with the opportunity of having a significant impact on their business.

It is a target driven environment,



where you will work towards sales targets and be part of a larger sales team responsible for increasing the Client customer base across North America.

Annual Base Salary starting at $40,000 with earning potential up to $54,000 based on maximizing bonus and in-year increments.

Key Responsibilities and Accountabilities (may perform other duties as requested not specifically addressed in this document) Achieve a minimum number of interactions (phone call and/or emails) per day.

Qualify and manage inbound and outbound leads and the overall sales pipeline.

Identify the needs of the business and personalize the product towards the related business.

Properly prepare and set expectations with businesses about the onboarding and go-live process.

Develop a deep understanding of the onboarding requirements/processes for our product across different regions.

Work closely with businesses to collect and submit information required to complete our onboarding process.

Accurately advise and support businesses on each verification requirement as they work to complete the onboarding process.

Successfully troubleshoot or escalate issues and feedback through the appropriate channels of support.

Work in a quick-changing, fast-paced workplace.

Job Requirements:



BA/BS degree or equivalent Diploma Ability to speak and write English fluently At least 1 year of experience in an outbound/inbound sales environment Computer savvy. A team player with problem solving, analytical and communication skills Passionate about sales, technology and the internet, with a desire to learn and develop Experience using CRM software such as Salesforce is a plus High attention to detail and strong organizational skills Proficient in Google Docs and Sheets and/or Microsoft Word and Excel Ability to work independently and complete day-to-day tasks with minimal supervision Benefits & Perks Established career path supported by self-assessments, virtual training, and guided curriculum that allow for vertical and horizontal growth through our multiple lines of business.

Robust career path with a full development plan and the opportunity to grow in the organization.

Paid 4 weeks training, 2 weeks leave.

Continuous learning through progressive training that is specific to your tenure and skills.

Competitive salary with incentive programs Positive and supportive workplace Medical and Dental advantages, Employee Family Assistance Programs, Rewards & Recognition programs.

Schedule Fixed schedule Monday to Friday, 9 hrs shift from 9 AM to 9 PM (monthly rotational) Location Candidates are advised to be within travel distance from our primary locations: Yonge- Eglinton & The Well, Downtown Toronto Hybrid setup, 4 weeks of product training will be on-site.

Please note that we may use Artificial Intelligence (AI) tools to support parts of the hiring process, such as sourcing candidates, reviewing applications, analyzing resumes, or summarizing interviews.

These tools assist our recruitment team but do not replace human judgement.

📌 B Sales Customer Expert I (Inside Sales Rep) (Toronto)
🏢 Teleperformance
📍 Toronto