Education: Secondary (high) school graduation certificate Experience: 5 years or more Work setting Retail service establishment Vape shop Tasks Direct and control daily operations Evaluate daily operations Plan and organize daily operations Manage staff and assign duties Study market research and trends to determine consumer demand, potential sales volumes and effect of competitors'' operations on sales Determine merchandise and services to be sold Develop and implement marketing strategies Determine staffing requirements Resolve issues that may arise, including customer requests, complaints and supply shortages Recruit,



hire and supervise staff and/or volunteers Supervise office and volunteer staff Ensure compliance with government regulations Record customers'' orders Greet customers Provide customer service Computer and technology knowledge Point of sale system Word processing software MS Outlook Word

Press Work conditions and physical capabilities Combination of sitting, standing, walking Screening questions Are you authorized to work in Canada? Do you have experience working in this field? Do you meet the language requirements listed in the job posting for the position (English or French)? Other perks Other benefits Paid time off (volunteering or personal days) Work Term: Permanent Work Language: English Hours: 40 hours per week

📌 customer service manager - retail (Toronto)
🏢 NIBO Cash and Carry
📍 Toronto