Lead and inspire a cohesive team at Roots, a Canadian lifestyle brand, as a Team Lead. This role emphasizes customer experience and operational excellence while promoting a culture of teamwork.
Roots is looking for a adaptable Team Lead who will collaborate with store leadership and sales associates. With over one year of retail experience, you will drive team performance and motivate others to exceed goals. Your expertise in POS management and problem solving will enhance store operations and ensure every customer receives exceptional service.
Key Responsibilities:
• Motivate team members to achieve sales goals
• Model exceptional customer service behavior
• Assist in training new associates and onboarding procedures
• Communicate performance feedback to store management
• Ensure adherence to company policies and procedures
Requirements:
• 1+ years in a retail apparel environment
• Proven leadership experience with sales teams
• Strong organizational and problem-solving skills
• Flexible availability including weekends and holidays
• Demonstrated commitment to customer satisfaction
Shape the future of Roots by fostering a customer-obsessed team culture.
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📌 Team Lead at Roots (Ontario)
🏢 Roots
📍 Ontario