What is the opportunity?
Program Manager, Physical Security Technology, will lead the modernization of our enterprise physical security technology program across 25+ countries. In this role, you will champion the strategic vision, deployment, and evolution of our integrated security systems while fostering collaborative partnerships across the organization and with external vendors.

What will you do?

Lead the strategic vision, modernization, and lifecycle management of enterprise physical security technology systems globally across 25+ countries, serving as an advocate for program success across all stakeholder groups

Build and maintain strong vendor relationships and partnerships, including contract oversight, SLA monitoring, and strategic business reviews; position vendor solutions as competitive advantages to internal stakeholders

Develop and communicate explicit implementation frameworks, driving adoption and alignment across global operations through compelling business cases and executive storytelling

Navigate organizational complexity by collaborating with diverse internal stakeholders (Lines of Business, Facilities, IT, Corporate Security, Investigative teams)

Champion change management initiatives to facilitate smooth transitions during system implementations, technology upgrades, and process improvements; communicate value and impact to all organizational levels

Manage program metrics, reporting, and continuous improvement initiatives to demonstrate value, build stakeholder confidence, and inform strategic decision‑making

Provide strategic guidance on system enhancements and operational improvements, translating technical capabilities into business benefits

Establish data‑driven program governance using performance metrics and validated assumptions to protect scope and budget

What do you need to succeed?
Must‑have

5+ years of proven experience leading large‑scale,



complex multi‑country programs or technology initiatives with demonstrated success in standardization and global operations

Experience managing programs or projects involving significant technology change, including third‑party vendor management

Exceptional storytelling and communication abilities; skilled at translating complex initiatives into clear, compelling narratives for diverse audiences (executives, technical teams, business partners)

Ability to understand and communicate investment value, budget implications, and financial metrics to finance and C‑suite stakeholders

Proven interpersonal and relationship‑building skills with the ability to influence stakeholders, navigate organizational dynamics, and build consensus across competing priorities

Strong change management capabilities with experience successfully driving organizational adoption of new processes, systems, or initiatives

Demonstrated ability to manage vendor partnerships and external relationships with strong contract and performance management skills

Ability to recognize security vulnerabilities and respond to technology incidents with sound technical judgment

Experience translating ambiguous strategic goals into structured plans, execution roadmaps, and measurable outcomes

Nice‑to‑have

Degree/Diploma in business, organizational leadership, computer engineering or related fields

Project Management Professional (PMP) certification

Certification in Change Management

Banking experience

Knowledge of networking, and security infrastructure

What’s in it for you?

A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable

Leaders who support your development through coaching and managing opportunities

Ability to make a difference and lasting impact

Work in a dynamic, collaborative, progressive, and high‑performing team

Opportunities to take on progressively greater accountabilities

Location: Toronto, Canada. Employment Type: Full time.

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📌 Senior Program Manager, Physical Security Technology (Global Security) (Ontario)
🏢 RBC
📍 Ontario