Education: No degree, certificate or diploma Experience: No experience (will train) Work setting Urban area Private sector Tasks Address customers'' complaints or concerns Answer inquiries and provide information to customers Arrange for refunds and credits Explain the type and cost of services offered Issue receipts and other forms Obtain and examine all relevant information to assess client feedback, enquiries and complaints in the delivery of meaningful information and services.

Perform general office duties Receive and log complaints Receive payments Computer and technology knowledge Enterprise resource planning (ERP)



software Internet MS Excel MS Outlook MS Windows MS Word Work conditions and physical capabilities Attention to detail Walking Personal suitability Punctuality Client focus Effective interpersonal skills Excellent oral communication Excellent written communication Flexibility Organized Reliability Team player Initiative Judgement Ability to multitask Dependability Honesty Quick learner Employment terms options Day Health benefits Dental plan Disability benefits Health care plan Paramedical services coverage Vision care benefits Financial benefits Life insurance Other benefits Free parking available Work Term: Permanent Work Language: Bilingual Hours: 40 hours per week

📌 customer service agent (Montreal)
🏢 FOYERS SUPREME
📍 Montreal