Intake Manager: Complaints & ADR Lead (British Columbia)

Intake Manager: Complaints & ADR Lead (British Columbia)

13 Aug
|
CPSBC Careers
|
British Columbia

13 Aug

CPSBC Careers

British Columbia

CPSBC Careers in Vancouver, BC, seeks an intake manager to oversee the complaint intake process and ADR program, in alignment with CPSBC policies, with collaboration from the department leadership team.
The role leads complaint navigators and administrative staff, develops policies and templates for dispute resolution, monitors KPIs, and delivers training to strengthen mediation, shuttle negotiation, and patient-and-licensee support across the department.

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📌 Intake Manager: Complaints & ADR Lead (British Columbia)
🏢 CPSBC Careers
📍 British Columbia

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