Elevate your customer service career with a Contract Associate role focused on order management at Westlake. Play a key role in communication, processing, and enhancing customer satisfaction every day.

In this 12-month contract position, you will handle various customer inquiries and oversee order processing tasks through systems like JDE. Your experience will be vital as you ensure SOX compliance and assist internal departments with order tracking. A key focus on customer interactions ensures timely communication regarding delivery schedules and product knowledge enhancement.

Key Responsibilities:
• Manage order input accurately in JDE and maintain documentation
• Respond to customer inquiries regarding shipment and order status
• Ensure compliance with SOX procedures and verification of documents




• Assist with coordinating product returns with sales approvals
• Participate in inventory counts and pricing adjustments

Requirements:
• Minimum three years of customer service experience
• Experience in a manufacturing setting preferred
• Strong communication skills and customer-centric mindset
• Understanding of sales order processing systems
• Ability to handle multiple inquiries and maintain organization

Embark on an impactful journey with Westlake in a customer service role that prioritizes communication, order management, and client support.
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📌 Customer Service Associate Contract Role (Ontario)
🏢 Westlake Pipe and Fittings
📍 Ontario