Job Title: Clinic Administrative assistant

Location: Etobicoke

Job Type: Part time, Casual

Work Location: In person

About Alleviate Physiotherapy

Alleviate Physiotherapy is a busy and growing multidisciplinary rehabilitation clinic offering Physiotherapy, Massage Therapy, Acupuncture, Naturopathy, and Osteopathic Manual Therapy. We are committed to delivering high quality, patient centered care in a clean, professional, and well organized clinical environment.

Position Overview

We are seeking a reliable, detail oriented Clinic Administrator who takes pride in maintaining clinic cleanliness, organization, and operational efficiency. This role is hands on and includes backend administrative duties, insurance coordination, EMR management, and daily clinic upkeep.

This position is ideal for someone who understands that a well run clinic depends on strong systems, cleanliness, and follow through.

Core Responsibilities Clinic Cleanliness and Organization

- Maintain a consistently clean, safe, and professional clinic setting
- Clean and tidy all treatment rooms throughout the day
- Wipe down therapy tables, exercise equipment, and treatment machines after use
- Arrange and organize modalities and therapy equipment daily
- Wash, fold, and organize laundry including towels and linens
- Clean and maintain the hydrocollator and modality equipment
- Restock linens, supplies, and treatment materials as needed
- Organize inventory and monitor stock levels
- Keep reception, therapy area, kitchen, and storage spaces clean and orderly

Administrative and Backend Duties
- Work within the clinic EMR system for patient records and scheduling
- Book, reschedule, and manage patient appointments efficiently




- Ensure appointment schedules remain full and optimized
- Perform patient registration and data entry accurately
- Handle backend administrative tasks including filing, documentation, and record management

Insurance and Coverage Management
- Check extended health care insurance coverage for patients
- Follow up with insurance companies regarding approvals, denials, and outstanding items
- Track treatment plan submissions and insurance responses
- Communicate insurance related information clearly to patients and clinicians

Communication and Patient Support
- Communicate professionally with patients, practitioners, and insurance providers
- Follow up with patients regarding appointments, authorizations, and coverage
- Support the clinical team with day to day operational needs

Required Skills and Qualifications
- Experience working in a medical or healthcare clinic environment
- Familiarity with healthcare practitioners and clinical workflows
- Experience using EMR systems for scheduling and documentation
- Strong organizational and time management skills
- Ability to multitask in a fast paced setting
- Excellent verbal and written communication skills
- High attention to cleanliness, detail, and consistency
- Self motivated, dependable, and proactive

Work Schedule
- Flexible schedule
- Availability for weekday mornings and Saturdays & Sundays is required

What We Offer
- Supportive and respectful team environment
- Clear expectations and structured workflow
- Opportunities to grow within clinic operations
- On site parking
- Casual dress
- A professional and collaborative workplace

How to Apply Please email your resume and cover letter to [email protected]

Pay: $17.80-$20.00 per hour

Work Location: In person

📌 Urgent Hiring for Clinic Administrative Assistant (Etobicoke)
🏢 Alleviate Physiotherapy
📍 Etobicoke