Work Term: Permanent Work Language: English Hours: 40 hours per week Education: College/CEGEP Experience: 1 year to less than 2 years or equivalent experience Tasks Give access to computer networks Report on the performance of computer systems and networks Respond to users experiencing difficulties with computer Consult user guides, technical manuals and other documents to research and implement solutions Provide advice and training to users in response to identified difficulties Collect, organize and maintain a problems and solutions log for use by other technical support analysts Participate in the redesign of applications and other software Provide business systems, network and Internet support to users in response to identified difficulties Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems,



or appropriate software Perform Web-server backup and recovery operations Provide customer service Manage incidents Personal suitability Accurate Client focus Efficient interpersonal skills Excellent oral communication Excellent written communication Judgement Organized Team player Ability to multitask Time management Screening questions Do you have experience working in this field? Employment terms options Early morning Employment terms options Morning Overtime available Support for persons with disabilities Provides physical accessibility accommodations (for example: ramps, elevators, etc.) Applies accessible and inclusive recruitment policies that accommodate persons with disabilities Support for newcomers and refugees Supports newcomers and/or refugees with foreign credential recognition Does not require Canadian work experience Support for youths Provides awareness training to employees to create a welcoming work environment for youth Support for Indigenous people Provides cultural competency training and/or awareness training to all employees to create a welcoming work environment for Indigenous workers Support for mature workers Applies hiring policies that discourage age discrimination Provides staff with awareness training to create a welcoming work setting for mature workers

📌 client support representative - systems (Oakville)
🏢 CCFS Accounting Services
📍 Oakville