About F12:F12 was built by uniting IT consulting firms across Canada with a shared vision: to reduce risk and complexity by crafting technology platforms that empower leaders to focus and thrive. We elevate IT conversations from ingredients to outcomes, delivering fully designed solutions with no bad options. If you're looking for the fast lane into an IT career or want to supercharge your professional development, you've come to the right place. At F12, you'll collaborate with a diverse team and gain exposure to technology services across countless businesses—building a resume rich with experience and accomplishments. Our mission is to elevate our employees by building and retaining an elite team of IT professionals equipped to deliver unmatched service to Canadian business leaders. We value humble service, continuous improvement, and hard work—and we're looking for like-minded individuals to join us.Position:The AI Practice Lead is responsible for building, scaling, and operating F12's AI services practice as a revenue-generating business unit. This role blends strategy, customer engagement, productization, and commercial ownership, with accountability for:Professional Services (PS) deliveryManaged services (MRR growth)AI product resale strategyR&D and innovation pipeline developmentYou will take emerging AI capabilities and turn them into repeatable, scalable offerings that drive customer value and recurring revenue.Key ResponsibilitiesPractice Strategy & Commercial OwnershipDefine and execute the AI practice strategy, including offerings, target markets, and growth roadmapBuild and manage a portfolio of AI services and solutions (advisory, implementation, managed, resale)Establish pricing, packaging, and commercial models across PS and MRROwn practice-level performance including revenue growth, margin, and profitabilityCustomer Engagement & SolutioningLead customer workshops, discovery sessions, and advisory engagementsTranslate business challenges into scalable AI-driven solutionsAct as a trusted advisor on AI adoption, use cases,



and ROI realizationSupport sales efforts through pre-sales solutioning and proposal developmentProfessional Services (PS Offerings)Design and deliver AI implementation engagements (POCs, pilots, deployments)Build repeatable delivery frameworks and methodologiesDevelop on-demand service offerings that are easy to scope, sell, and deliverEnsure delivery quality and measurable business outcomesMRR & Managed AI ServicesDevelop and scale recurring AI service offerings, including:AI optimization and tuningAutomation lifecycle managementCopilot adoption and enablementConvert project-based work into long-term managed servicesDrive AI as a core attach opportunity across the client baseAI Product Resale & CommercializationIdentify and onboard third‐party AI platforms and products for resaleDefine and execute a resale and partner strategy aligned to F12's modelPackage products with services to create bundled MRR offeringsManage vendor relationships, pricing, and margin optimizationEnable sales on attach, upsell, and positioning strategiesAI Research & Development (R&D)Lead structured R&D initiatives to evaluate emerging AI technologiesRun experiments, pilots, and internal prototypesConvert validated use cases into production‐ready services and IPMaintain a pipeline of innovation feeding new PS and MRR offeringsStay ahead of trends in generative AI and automationAI Solution Development & EnablementGuide development of AI solutions, automation workflows, and integrationsEstablish best practices for prompting, model usage, and solution designBuild internal enablement assets including playbooks and trainingCross‐Functional LeadershipWork collaboratively across CFO, CRO, and CTO portfolios to align AI strategy with profitability, revenue growth, and platform roadmap executionEnsure solutions are commercially viable, operationally scalable,



and technically alignedBuild and lead a high‐performing AI practice team over timeAlign AI initiatives with business goals and customer outcomesSuccess Metrics (First 3‐6 Months)Launch a defined set of AI PS and MRR service offeringsAchieve targeted AI services bookings and revenue growthEstablish MRR contribution through resale and managed servicesDrive measurable attach rate of AI offerings within existing clientsBuild and operationalize an R&D pipeline with production‐ready outputsDeliver measurable customer impact in efficiency, automation, or revenue enablementWhat You Can Expect from Us:We are proud of our forward‐thinking, dynamic culture that champions diversity, inclusivity, and a respectful working workplace. We also want to make sure that however you get IT done in all parts of your life, we've got your back. Our comprehensive total rewards program includes:Work‐Life & Growth: Three weeks vacation plus extra Flex Days, leadership development opportunities, growth coaching, and reimbursements for educational advancement and certifications.Health & Financial Well‐Being: Health Spending Account or RRSP matching, extended health care, dental and vision coverage, disability and life insurance, and an employee assistance program.Additional Perks: Tuition reimbursement, paid time off, on‐site parking, high‐class office amenities, and company events.Our Equal Opportunity CommitmentF12.Net practices as an equal opportunity employer in all services locations. We are committed to building and maintaining a workforce diverse in experience, skills, and knowledge. The company maintains a strict policy to ensure equal employment opportunities and do not discriminate based on any grounds and elements protected by law.For those requiring assistance with disabilities, information relating to accommodation and accommodation measures addressed confidentially. Please notify us in advance if any accommodations required.Please note that this position represents a true vacancy and we do not currently use artificial intelligence (AI) to at any stage of the hiring process to screen, assess or select candidates. #J-18808-Ljbffr

📌 Devops - Ai Practice Lead (Edmonton)
🏢 F12.net
📍 Edmonton