13 Aug
|
Avanade
|
Toronto
We are seeking a Client Account Lead to own and grow one of Avanade’s strategic accounts within the Global Asset Management sector.
This role is accountable for driving client satisfaction, strengthening executive relationships, and accelerating growth through disciplined account leadership and proactive engagement.
You will operate as the single point of accountability for the client, ensuring strong delivery alignment, clear commercial ownership, and consistent, high-quality engagement across Avanade, Accenture, and Microsoft teams.
Key Responsibilities
Client Leadership & Engagement
Serve as the day-to-day executive lead, improving responsiveness, proactivity, and overall client experience
Re-establish robust, consistent leadership presence, including regular on-site engagement
Build trusted relationships with senior stakeholders and act as a credible advisor on business and technology priorities Account Growth
Own account planning and execution to protect and expand revenue
Accelerate priority initiatives (e.g., automation, managed services, and commercialization efforts)Drive pipeline development and reduce cycle times through focused deal leadership and orchestration Delivery & Operational Excellence
Ensure alignment across sales, solutioning, and delivery teams to drive predictable outcomes
Strengthen execution rigor across managed services and transformation programs
Provide clear accountability and decision-making to enable faster issue resolution and improved delivery performance
Risk Management & Stabilization
Actively manage account health, addressing client escalations and satisfaction risks
Bring structure and ownership to areas experiencing delays or inconsistency
Ensure continuity of leadership and reduce reliance on distributed, fragmented ownership models
Equal Employment Opportunity Statement
All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.
Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.
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📌 Client Account Lead - Global Asset Management (Toronto)
🏢 Avanade
📍 Toronto