Manulife is a leading international financial services provider, helping people make decisions easier and lives better.

Help shape the future you want to see — and discover that better can take you anywhere you want to go.
**Position Responsibilities:**
Communication and Coordination
Serve as a liaison between advisors and the firm, effectively communicating changes, updates, and new product/service launches.

Coordinate with internal support teams to ensure advisors have access to the necessary resources and support.

Working with regional teams across the Country to provide consistent messages and instructions.

Keeping apprised of changes and communication within the company to provide an effective network of current information.

Participating and presenting at local market and regional events.

Advisor Support
Assist Regional Leads in supporting advisory teams within the region.

Maintain ongoing relationships with advisors to address their needs and concerns.

Assist advisors to increase and maintain business growth rate, improve client retention, as well as improve their staff development and retention.

Work closely with the branch supervision team to help advisors with their regulatory obligations.

Manage advisor exits, terminations or other licensed team members off-board, working closely with registrations and other internal teams.

Strategic Planning and Execution
Assist in the development and execution of regional strategies that support the broader goals of the firm.

Collaborate with Regional Leads to identify growth opportunities and implement action plans.

Work closely with Regional Leads to implement tailored strategies for various segments of Advisors.

Relationship Management
Foster strong, trust-based relationships with branches, advisors and their teams and internal stakeholders.

Act as a primary point of contact for top priority advisory teams in the region, addressing inquiries and resolving issues promptly.

Advisor Onboarding
Lead the onboarding process in the local market for new advisors, ensuring a smooth transition into the firm's ecosystem.

Work closely with the onboarding and transition teams to create a seamless experience.

Be the lead coordinator in the region for all new advisory teams working collaboratively with all internal groups and teams.

Transition and Succession Planning
Support advisors in transition and succession planning to ensure continuity and success.

Work with advisors to develop strategic plans that align with their goals and the firm's objectives.

Support advisory transitions across business types and registration categories.

Work closely with internal partners on execution of corporate advisor successions.

Process Improvement
Identify opportunities for improving processes and enhancing the advisor experience.

Gather feedback from advisors to inform service and product development.

Supporting advisor teams with any changes/updates to processes.

Leadership and Team Development




Provide guidance and mentorship to advisory teams to enhance their professional growth and development.

Participate in training sessions, workshops, and webinars for advisors and their teams.

Promote a positive and inclusive team culture amongst advisory teams that encourages collaboration and innovation.

Foster a culture of continuous learning and encourage knowledge sharing among the advisor community.

Performance Monitoring and Reporting
Monitor and evaluate the performance of advisory teams, providing feedback and support to drive improvement.

Prepare regular reports on regional performance and advisor satisfaction for senior and executive management.

Service & Referral Programs
Manage inter-organizational synergies and opportunities.

Engage with senior leadership and external partners to provide updates, gather feedback, and ensure alignment on business priorities.
**Required Qualifications:**
Bachelor’s degree in business administration, or a related field.

Minimum of 5+ years of experience in supporting advisors, preferably in a corporate or advisory setting.

Proficient in MS Office Suite
Excellent verbal and written communication skills.

Familiarity with advisor operating models.

Ability to manage multiple teams and providing service beyond expectations.

The successful candidate will be required to communicate in English and French in order to support clients from various jurisdictions outside of Quebec.
**_When you join our team:_**
We’ll empower you to learn and grow the career you want.

We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.

As part of our global team, we’ll support you in shaping the future you want to see.

The role being advertised is an existing vacancy.
**Giới thiệu về Manulife và John Hancock**
Tập đoàn Manulife Financial là nhà cung cấp dịch vụ tài chính quốc tế hàng đầu giúp mọi người quyết định dễ dàng hơn và có cuộc sống vẹn toàn hơn. Để tìm hiểu thêm về chúng tôi, hãy truy cập
https://www.manulife.com.vn/ .
**Manulife là Nhà sử dụng lao động không phân biệt đối xử**
Tại Manulife/John Hancock, chúng tôi luôn đón nhận sự đa dạng.

Chúng ta cố gắng thu hút, phát triển và duy trì lực lượng lao động đa dạng tương tự như những khách hàng mà chúng ta phục vụ, đồng thời thúc đẩy một môi trường làm việc hòa nhập, đề cao thế mạnh của từng nền văn hóa và cá nhân.

Chúng ta cam kết tuyển dụng, duy trì, thăng tiến và trả lương một cách công bằng. Đồng thời,



chúng ta quản lý tất cả các hoạt động và chương trình của mình mà không phân biệt đối xử dựa trên chủng tộc, dòng họ, xuất thân, màu da, nguồn gốc dân tộc, quyền công dân, tôn giáo hoặc tín ngưỡng tôn giáo, đức tin, giới tính (bao gồm phụ nữ mang thai và các tình trạng liên quan đến mang thai), xu hướng tính dục, đặc điểm di truyền, tình trạng cựu chiến binh, bản dạng giới, biểu hiện giới, tuổi tác, tình trạng hôn nhân, tình trạng gia đình, khuyết tật hoặc bất kỳ căn cứ nào khác được pháp luật hiện hành bảo vệ.
Ưu tiên của chúng ta là loại bỏ các rào cản để đem lại cơ hội tiếp cận việc làm bình đẳng. Đại diện Bộ phận Nhân sự sẽ làm việc với những ứng viên có yêu cầu điều chỉnh hợp lý trong quá trình ứng tuyển. Tất cả thông tin được chia sẻ trong quá trình yêu cầu điều chỉnh sẽ được lưu trữ và sử dụng tuân theo pháp luật hiện hành và chính sách của Manulife/John Hancock. Để yêu cầu điều chỉnh hợp lý trong quá trình ứng tuyển, hãy liên hệ với
[email protected] .
**Referenced Salary Location**
Halifax, Nova Scotia
**Working Arrangement**
Kết hợp
**Salary range is expected to be between**
$79,700.00 CAD - $129,700.00 CAD
Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance.

The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training.

If you are applying for this role outside of the primary location, please contact
[email protected]
for the salary range for your location.

Manulife offers eligible employees a wide array of customizable advantages, including health, dental, mental health, vision, short- and long-term disability, life and AD&D; insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans.

We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources.

Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence.

If you are applying for this role in the U.S., please contact
[email protected]
for more information about U.S.-specific paid time off provisions.

We use data and analytics technologies, such as artificial intelligence (AI), and automated processing tools, to analyze and process the information you provide to us or third parties in the application process.

For more information, please refer to our personal information collection statement (https://careers.manulife.com/global/en/talentacquisitionprivacystatement) .

📌 Regional Associate Manager - Eastern Canada (Halifax Regional Municipality)
🏢 Manulife
📍 Halifax Regional Municipality