Elevate your career at Prospera Credit Union as a Member Service Specialist in Coquitlam, BC. Focus on customer relationship building, uncovering needs, and enhancing member experiences.

As a Member Service Specialist, you'll play a vital role in establishing rapport with customers, addressing their inquiries, and fulfilling their banking needs. This position requires strong relationship-building skills, proactive sales techniques, and a cooperative approach with team members. You'll also participate in community initiatives and sales meetings while maintaining accurate records of your interactions.

Key Responsibilities:
• Greet customers and establish rapport for service inquiries
• Proactively uncover needs and demonstrate value propositions




• Refer customers to team members for seamless service
• Handle personal banking needs and open new accounts
• Provide back-up support to ensure exceptional member experience

Requirements:
• Previous banking or advisory sales experience preferred
• Strong communication and negotiation skills
• Passion for learning and team collaboration
• Proficient in computer systems and processes
• Commitment to community initiatives

Develop your financial services career by focusing on customer relationships and contributing to a supportive work environment at Prospera.
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📌 Customer Service Specialist at Prospera (British Columbia)
🏢 Prospera
📍 British Columbia