Softgoods Supervisor (Full-Time) Employer: Giant Tiger
Location: Sarnia, ON
Work location: On site
Salary: $20.60 per hour
Terms of employment: Permanent employment, Full time
Starts as soon as possible
Source: CareerBeacon #2635865
Responsibilities Ensuring a high level of customer service, for assigned departments (cash, softgoods, hardgoods or grocery)
Oversee the day-to-day operations
Training and Communicating policies and procedures to department Associates on a daily basis
E.g. SKU, pricing issues, printing signs, labels, operating the RF unit
Complete ordering and replenishment of merchandise
Supervising a team within the assigned departments while ensuring cross-functional collaboration
Ensuring execution of the GT System (policies, procedures, standards) by all Associates
Takes appropriate action and provides recommendations based on analysis of assigned area
Leads merchandising activities
Prepare and participating in inventory management activities (e.g. cycle counts)
Provide input to the Store Owner/Manager into scheduling and quantification
Resolving customer complaints quickly and professionally
Opening and closing the store on a rotating basis
Actively involved and connected with the store's local community
Supporting the store owner/manager on additional tasks and projects
Ensuring health and safety policies and guidelines are followed
Ensuring the checkout work area is kept clean and organized
Ensuring Loss prevention best practices are followed
Ensuring compliance of all policies when selling Tobacco and Lottery
Qualifications Proven motivator / team leader
Ability to work independently and as part of a team
Effective customer service, communication and interpersonal skills (with employees,



customers, vendors, other third party)
Exceptional planning and organizational skills
Strong merchandising and analytical skills
1-3 years retail management experience or equivalent Giant Tiger experience as a keyholder
A typical full-time schedule will consist of day shifts, two evenings per week, and alternating weekends with a schedule of 35-40 hours weekly. A typical part time schedule will be a mix of days, evenings and weekends, up to 24 hours weekly.
Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. While performing the duties of this job, you can expect to:
Stand and/or walk
Bend, twist, and squat
Lift and/or move up to 18 kg (40 lbs.)
Perform tasks involving firm grasping
Perform repetitive tasks requiring a range of hand motions
Reach above shoulder height and below waist level
Operate equipment, including using a ladder
Compensation Hourly Rate: $20.60
Annual Bonus: Bonus - Store Bonus Plan, 10% Annual
What Giant Tiger Offers Competitive Compensation: The expected pay rate for this position is listed above. Giant Tiger will consider factors such as experience, skills and internal equity to ensure you are paid competitively.
Profit Sharing: We provide an annual bonus opportunity equal to a percentage of your earnings, based on store performance. This percentage is listed above, under Annual Bonus.
Health Benefits and Paid Time Off: Access to our flexible, cost-shared health and dental perks plan (availa
Advertised until 2026-09-09

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📌 retail store supervisor (Ontario)
🏢 Giant Tiger
📍 Ontario