Support retail and lending operations as an Operations Administrator at Northern Savings. This role focuses on providing essential administrative support and ensuring member service excellence.

In this vital position, you will report to the Supervisor of Centralized Operations. Your primary responsibility includes overseeing operational efficiency while adhering to regulatory requirements. You will need to effectively communicate with branch staff and embrace your role as a member service advocate.

Key Responsibilities:
• Provide administrative support for retail and lending departments
• Communicate efficiently with branch staff on member transactions
• Respond to and resolve member issues and complaints




• Identify and escalate process improvements to the supervisor
• Maintain confidentiality while liaising with staff and members

Requirements:
• Secondary school diploma required
• Previous experience in financial services an asset
• Robust organizational skills and ability to prioritize
• Knowledge and skills in Microsoft Office
• Ability to remain self-motivated under pressure

Enhance your career supporting member service in a professional and efficient manner at Northern Savings.
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📌 Operations Administrator at Northern Savings (British Columbia)
🏢 Northern Savings Credit Union
📍 British Columbia