Company Description

Hammer Restaurant Group Ltd. proudly operates a network of Quick Service Restaurants as a McDonald’s Canada franchisee. With a commitment to excellence, we create memorable dining experiences and prioritize the growth and development of our team members. Known for our dedicated service and quality, we are driven by a mission to deliver exceptional food and hospitality. At Hammer Restaurant Group, we value teamwork, innovation, and community engagement as we continue to grow and serve our customers.

Role Description

We are seeking a full‑time Shift Manager to join our team in Whitecourt, AB. This on‑site role involves overseeing daily restaurant operations, managing team members, and ensuring high‑quality customer service. Key responsibilities include supervising staff, monitoring workflows, ensuring compliance with operational standards, handling customer inquiries, and maintaining a clean and organized work environment.



The Shift Manager will also be tasked with performance management and driving continuous improvements in efficiency and service.

Qualifications

- Leadership and people management skills, including the ability to coach, motivate, and manage a team effectively
- Strong organizational and problem‑solving abilities, with attention to detail and time management
- Customer service and communication skills to handle guest interactions with professionalism and care
- Experience in operational processes, such as inventory management, quality control, and adherence to health and safety regulations
- Previous experience in the restaurant or food service industry is an asset
- Ability to work varying shifts, including evenings, weekends, and holidays
- High school diploma or equivalent; additional certifications in hospitality or management are advantageous
- A positive attitude, team‑oriented mindset, and a commitment to maintaining a welcoming setting

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📌 Shift Manager (Whitecourt)
🏢 Hammer Restaurant Group
📍 Whitecourt