Join TD as a Bilingual Banking Representative and deliver legendary customer service to our clients in Markham, Ontario. Use your English and Cantonese/Mandarin skills to assist customers effectively.
This role focuses on providing exceptional support in our contact center for the Personal & Commercial Banking sector. You will engage with customers, resolve inquiries, and recommend TD products to enhance their banking experience. Achieve success by meeting performance goals and embracing ongoing training for your career development.
Key Responsibilities:
• Assist inbound callers with account inquiries
• Resolve issues using effective problem-solving skills
• Achieve performance objectives and customer satisfaction
• Participate in ongoing training sessions
• Build relationships through consultative advice
Requirements:
• High School Diploma or equivalent
• Fluent in English and Cantonese/Mandarin
• Strong communication and listening skills
• Ability to multitask efficiently
• Positive attitude towards handling challenges
Leverage your language skills and passion for customer service as part of TD's dedicated team.
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📌 Bilingual Banking Representative at TD (Ontario)
🏢 TD
📍 Ontario