Client Experience Specialist at NSM (British Columbia)

Client Experience Specialist at NSM (British Columbia)

13 Aug
|
National Seating & Mobility
|
British Columbia

13 Aug

National Seating & Mobility

British Columbia

Join National Seating & Mobility as a Client Experience Specialist who turns every interaction into a positive experience. Support clients, resolve issues, and coordinate equipment in a rewarding role.

At NSM, we help individuals improve their independence, confidence, and comfort. This position is ideal for someone passionate about solving problems and building relationships. You will welcome clients in person, manage their needs, and collaborate closely with healthcare professionals to ensure fantastic service.

Key Responsibilities:
• Welcome clients via phone, email, and in person
• Address equipment inquiries and identify fitting solutions
• Coordinate appointments, trials, deliveries, and rentals




• Maintain precise client records and communications
• Collaborate with the branch team for optimal client care

Requirements:
• Experience in customer service with technical products
• Robust communication and problem-solving skills
• Excellent organizational and time-management abilities
• Comfortable with Microsoft Outlook and Excel
• Passion for helping people and a collaborative attitude

Bring your customer service expertise and passion for helping others to create better mobility experiences at NSM.
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📌 Client Experience Specialist at NSM (British Columbia)
🏢 National Seating & Mobility
📍 British Columbia

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