Engage in a rewarding hybrid position as a Bilingual Intake Specialist, where your communication skills in English and French will shine. Provide essential support to members navigating medical and general assistance needs.

In this vital role, you'll act as the first point of contact and must manage multiple priorities effectively. With at least two years of customer service experience, you'll assist traveling members with logistical needs and maintain solid ties between families and service providers. Your expertise in Microsoft Word and Excel will support your day-to-day tasks and interactions.

Key Responsibilities:
• Respond to all calls, emails, and correspondence promptly
• Assist traveling members with booking taxis and accommodations




• Connect with service providers for necessary documentation
• Update clients on their assistance progress regularly
• Use case management systems for tracking next steps

Requirements:
• Bachelor's degree or diploma in related field
• Two years of customer service experience
• Proficient in Microsoft Word and Excel
• Bilingual in English and French
• Strong time management skills with independent work ability

Bring your passion for helping others to this rewarding Bilingual Intake Specialist role, utilizing your language skills and customer service experience.
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📌 Bilingual Intake Specialist Hybrid Role (Alberta)
🏢 MSH Americas - DIOT-SIACI Group
📍 Alberta