Elevate client experiences with Sephora as a Full Time Stage Experience Lead at ON-Rideau Centre in Ottawa. Oversee sales floor departments and enhance service excellence in every interaction.

As a Full Time Stage Experience Lead, you will manage all sales departments, including Beauty, Skincare, Fragrance, or Haircare. Your role involves ensuring team members execute Sephora’s selling model and providing outstanding client services. You'll play a pivotal role in client feedback resolution and support staff training in cutting-edge client interaction technologies.

Key Responsibilities:
• Ensure team executes selling model effectively
• Address client feedback promptly and accurately
• Facilitate in-store events to meet client needs




• Coach team members on performance improvement
• Analyze store sales performance for growth opportunities

Requirements:
• 1-3 years in a similar retail leadership role
• Excellent verbal and written communication skills
• Proven ability to build and lead effective teams
• Strong understanding of retail sales and client service
• Experience with performance assessments and development

Maximize your leadership skills in this dynamic retail environment with Sephora.
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📌 Full Time Stage Experience Lead at Sephora (Quebec City)
🏢 sephora.com
📍 Quebec City