At CN, everyday brings new and exciting challenges.

You can expect an engaging environment where you’re part of making sure our business is running optimally and safely―helping keep the economy on track.

We provide the kind of paid training and opportunities that long-term careers are built on and we recognize hard workers who strive to make a difference.

You will be able to thrive in our close-knit, safety-focused culture working together as ONE TEAM.

The careers we offer are meaningful because the work we do matters.

Join us!
**Job Summary**
The Intermodal Repair Authorization Representative is responsible for authorizing repair estimates on intermodal network equipment (containers, chassis, gensets) performed by external repair contractors.

The role monitors and manages the commercial repair vendors compliance with company policies, maintenance costs, warranties and recalls, quality and service level agreements.

The incumbent acts as a technical resource person for terminals, in-house garages and commercial repair vendors.

The position maintains and monitors fleet maintenance computer records database to meet Government regulatory and internal operation requirements.

The role performs audits on safety, cost control and vendor performance.
**Main Responsibilities**
Repair Authorization and Cost Control
Review and approve vendor repair estimates on intermodal equipment
Find cost-effective repair solutions and support the development a maintenance strategy to address key equipment failures
Operational and Service Excellence
Improve repair-turn-times for network equipment repairs and minimize bad order equipment rates
Support business fluidity with regards to emergency road service events working with CN customers, CNTL and service delivery teams
Support the development and optimize standard operating procedures introducing efficiency to reduce repair-turn-times, maximizing productivity rates with resource constraints, and the associated administrative items
Identify and support reliability improvements on equipment
Delivering Safely and Responsibly
Monitor and manage repair vendor performance with regards to quality and safety
Ensure proper reporting of equipment failures,



associated investigations with subject matter experts and adequate corrections to mitigate similar events
Ensure compliance with federal regulations on equipment and be current in best practices for safety
Ensure compliance with corporate policies and laws
**Working Conditions**
The role has standard working conditions in a call-center based environment with a regular workweek from Monday to Friday.

The incumbent must be available to work shifts and weekends when necessary.
**Requirements**
Experience
Minimum 5 years of Truck or Trailer , Material Handling or Intermodal Industry experience
Experience as a Journey Automotive Truck and Trailer or Heavy Duty Mechanic
Call centre experience linked to maintenance and aftermarket support*
Strong background in fleet maintenance of intermodal equipment (containers, chassis, heaters, reefers, gensets)*
*Any experience for these above would be considered as an asset
Education/Certification/Designation
High School Diploma or General Education Diploma (GED)
Journey Automotive, Truck and Trailer or Heavy Duty Mechanic licence
Competencies
Applies analytical thinking to make recommendations that pursue sustainable performance
Continuously innovates to create value, without compromising on safety and quality
Collaborates with key internal stakeholders to enable higher productivity
Inspires through impactful communication
Deals with pressure and change by staying calm to quickly adapt to changes
Responds with agility
Follows safety procedures, information security instructions and Environmental, Social and Governance (ESG) principles to lead by example
Fluently bilingual both written and verbal (English, French)
Technical Skills/Knowledge
Knowledge of fleet equipment availability or reliability and cost-performance ratio improvements




Advanced knowledge of Microsoft Suite (Excel, Power

Point, Word)
Strong knowledge of the American Association of Railroads (AAR) guidelines and standards*
*Any knowledge for any of the above would be considered as an asset
**About CN**
CN is a premium railroad that
sustainably generates value for our customers, shareholders, employees, and
stakeholders with an unwavering commitment to safety and service.

Essential to
the economy, to the customers, and to the communities it serves, CN safely
transports more than 300 million tons of natural resources, manufactured
products, and finished goods throughout North America every year. CN's network
connects Canada's Eastern and Western coasts with the U.S.

South through a
20,000-mile rail network. CN and its affiliates have been contributing to
community prosperity and sustainable trade since 1919. CN powers the North
American economy and is committed to programs supporting social responsibility
and environmental stewardship.

At CN, we are dedicated to
building North America's safest (https://www.cn.ca/en/safety/) , most inclusive (https://www.cn.ca/en/careers/inclusion)
and sustainable (https://www.cn.ca/en/delivering-responsibly/environment/) railroad, which includes
reflecting the communities in which we operate.

Research shows that candidates
often don't apply unless they feel they fit the job posting at 100%.

To all potential applicants, even if you don't meet
every job requirement listed in a posting, we still encourage you to apply.

If you require an accommodation for the recruitment process (including
alternate formats of materials, accessible meeting rooms or other
accommodations), please get in touch with our team at
**[email protected] ** .

As an equal opportunity
employer, qualified candidates will receive consideration for employment
without regard to race, color, religion, sex, sexual orientation, gender
identity, national origin, disability, protected veteran status, and other
protected status as required by applicable law.

Please monitor your email on a regular basis as communication to
applicants is done via email.

📌 Intermodal Maintenance Advisor - Temporary Contract (Montreal)
🏢 CN
📍 Montreal