**Spécialiste principal des services sur site**
**Responsabilités :**
Tri et distribution du courrier et des fournitures de bureau, y compris le courrier interne, les services de messagerie et les envois urgents
Distribution du courrier et des projets d’impression dans l’ensemble du site du client
Coordination et préparation des projets d’impression, incluant la conversion de fichiers électroniques, la numérisation et l’amélioration de documents, du début jusqu’à la livraison
Téléchargement des travaux à partir des courriels ou de la file d’impression, ajustement des formats, reproduction, tri et finition
Mise en place et maintien de contrôles de qualité afin d’assurer l’exactitude du travail
Réponse aux appels de premier niveau des utilisateurs d’équipement afin de diagnostiquer les problèmes, dégager les bourrages papier, effectuer des copies de test et déterminer l’état des machines
Effectuer des rondes planifiées de toutes les machines pour nettoyer les surfaces vitrées, remplacer le toner, réapprovisionner le papier et assurer la propreté générale de l’espace de travail
Production de rapports
Tenue de registres concernant les temps d’arrêt, les réparations et les relevés de compteurs de tous les photocopieurs/imprimantes sur site
**Qualifications :**
Diplôme d’études secondaires ou expérience de travail équivalente
Minimum de 2 ans d’expérience dans une salle de courrier ou un centre de reprographie
**Compétences :**
Excellentes aptitudes interpersonnelles permettant d’établir rapidement des relations d’affaires
Forte motivation personnelle axée sur l’atteinte des résultats
Excellentes aptitudes en communication, tant à l’oral qu’à l’écrit
Bonne maîtrise de Microsoft Office
Capacité de soulever plus de 30 lb,



au besoin
**Autres :**
Maintenir en tout temps une image professionnelle auprès des clients et des fournisseurs
**Senior On-Site Service Specialist**
**Responsibilities:**
Sorting and distribution of mail and office supplies, including interoffice, couriers and overnight mail
Delivery of mail and printing projects throughout the customers site
Coordinating and preparing projects for printing, including electronic file conversion, document scanning and enhancement from start to delivery
Download jobs from email or print queue, sizing, reproducing, sorting and finishing
Establishing and maintaining quality controls to ensure work accuracy
Responding to first level phone calls from end users of equipment to determine the problem, explicit paper jams, run test copies and determine status of machines
Provide scheduled trips to all machines to conduct cleaning of glass, toner replacement, stocking paper and general cleanness of work space
Running reports
Keeping logs of downtime, repairs and meter charges of all copiers/printers on site
**Qualifications:**
High School Diploma or equivalent work experience
Minimum 2 years of experience working in a mail room or copy centre
**Skills:**
Excellent interpersonal skills with the ability to quickly develop business relationships
Strong self-motivation to drive results
Excellent communication skills both verbal and written




Effective use of Microsoft Office
Ability to lift 30+lbs. as necessary
**Other:**
Present a professional image at all times to customers and vendors
Come Create at Ricoh: If you are seeking a team driven by passion and purpose, come create with us at Ricoh.

We are a team of information seekers and customer-obsessed collaborators who aspire to deliver the services, solutions, and technologies that empower business success.

We are looking for talented, inspired individuals to join us to help drive high-performance team and our commitment to excellence.

Ricoh is an integrated solutions provider and partner that connects people and technology, creates outstanding customer experiences, and delivers innovation for businesses worldwide.

We empower digital workplaces by enabling individuals to work smarter from any location and harness the power of information—how it is collected, stored, managed, and shared—to unlock the potential in every organization.

We deliver services and technologies that inspire our customers’ success and guide them toward a better and more sustainable future.

If you are seeking a purpose-driven and passionate team, come create with us, and help drive our high-performance culture of excellence into tomorrow.

Invest in Yourself: At Ricoh, you can: Select the medical, dental, life, and disability insurance coverage that fits your needs.

Contribute to your financial security with Ricoh Canada’s Retirement plan, with company matching contributions.

Augment your education with team member tuition assistance programs.

Enjoy paid vacation time and paid holidays annually.

Tap into many other benefits to enhance your health, wellness such and ongoing personal and professional development.

📌 Commis à la salle de courrier/Mailroom Clerk (Montreal)
🏢 Ricoh Americas
📍 Montreal